An employee assistance program (EAP) is a work-based intervention program designed to assist employees in resolving personal problems (marital, financial or emotional problems; family issues; substance/alcohol abuse; emotional distress) that may be adversely affecting the employee’s performance.
While many employees solve their problems either on their own or with the help of family and friends, sometimes employees need professional assistance and advice.
The Wilkes University’s EAP provides access to professional counseling that is strictly confidential and designed to safeguard your privacy and rights. Personal information concerning employee participation in the EAP is maintained in a confidential manner.
The EAP is available to all employees and offers problem assessment, short-term counseling, and referral to appropriate community and private services. The EAP provides employees with four (4) one hour sessions with an EAP counselor free of charge. If further counseling is necessary, the EAP counselor will make recommendation for additional services. Costs that are not covered under the Employee Assistance Program are the responsibility of the employee.
To learn more about the Employee Assistance Program or to speak with an EAP counselor please refer to the address and telephone number below:
The Employee Counseling ServiceFamily Service Association of Wyoming Valley
31 West Market Street
Wilkes-Barre, PA 18701-1304
(570) 823-5144 external website
You may also contact the Human Resources Department for additional information on the Wilkes University sponsored Employee Assistance Program.
Effective Date: 6/1/2004 Revised Date: 07/03/2014 Reviewed: 09/2018